Website Security

Welcome to the CoreFirst Bank & Trust website. If you have any questions about your rights as a user of this service, you can reach the site administrator by email at CoreFirst@corefirstbank.com

The CoreFirst Bank & Trust website does not collect personal information about users except when specifically and knowingly provided by such users. Once you have provided personal identifying information, it will only be used for the purposes of managing the CoreFirst Bank & Trust website, or for such other purposes as described at the point of data collection. Such information will not be transferred to other parties unless otherwise stated at the point of data collection.

Website users should be aware that when they voluntarily disclose personal information, either through registering, by posting a message or completing an application, that information can be collected and used by others and may result in unsolicited messages from third parties.

CoreFirst Bank & Trust is committed to protecting user privacy and the CoreFirst Bank & Trust website is maintained consistent with the Banking Industry Privacy Principles for U.S. Financial Institutions.

Visitors to this bank website remain anonymous. We do not collect identifying information about visitors to our site. We may use standard software to collect non-identifying information about our visitors such as:

Date and time our site was accessed
IP address (a numeric address given to servers connected to the Internet)
Web browser used
City, state and country

The bank uses this information to create summary statistics and to determine the level of interest in information available on our site.

Visitors may elect to provide us with personal information via email, online registration forms or our guest book. This information is used internally, as appropriate, to handle the sender’s request. It is not disseminated or sold to other organizations.

Some areas of our website may use a “cookie” temporarily stored in the visitor’s computer memory (RAM) to allow the web server to log the pages you use within the site and to know if you have visited the site before.

Pursuant to the Children’s Online Privacy Protection Act, this website was not created or intended to be used by children.

Online Security

Do you use CoreFirst online banking services? These services recently became even more secure with guidance from the Federal Financial Institution Examination Council (FFIEC). The bank implemented these guidelines to make your online experience safer.

Authentication

CoreFirst Bank & Trust uses multi-layered authentication before allowing access to accounts through various access points that include but are not limited to Internet Banking, Mobile Banking, ATM or point-of-sale use. Authentication can include several things that the bank knows about its account holder. These items can include the correct knowledge of passwords, personal identification numbers, correct usernames or the presence of the corresponding debit/credit/ATM card.

Policies & Account Protection

CoreFirst Bank & Trust has both Privacy and website policies in place to protect personal data. A copy of your Privacy Policy is mailed annually and may be obtained by calling our Customer Service Center at 1.800.280.0123 or by visiting our website at CoreFirstBank.com.

Resources are also available that allow CoreFirst to monitor accounts for transactions that are not customary in the account’s history. This may allow us to detect suspicious activity sooner, therefore preventing losses.

Customer rights and responsibilities pertaining to electronic funds transfers are mailed annually in your account statement. Information regarding these rights can also be obtained by calling our Customer Service Center at 785.267.8900 or 1.800.280.0123. Contact us immediately if you believe there is an error or discrepancy with any of your account transactions.

What Can You Do?

One of the easiest and most important things you can do to protect yourself online is establishing a strong password. Make sure it is at least 8 characters long and includes numbers, lower case letters and at least one capital letter. Change your password frequently and pick something that cannot easily be guessed. Never write down or share your passwords or PINs.
Utilizing antivirus software is very important for your home and business computers. Once you have it installed, your job isn’t done. Make sure to run periodic scans and update the software with new releases. If available, it is also important to install the same type of safeguards on your mobile devices.
Always avoid emailing personal information such as your social security number, account numbers or other personal information. A good rule of thumb is never email anything that you don’t want to see posted somewhere or in the hands of someone else.
Make sure to review your account statements as soon as you receive them for unauthorized charges. If your statement is late by a couple days make sure to call the bank or credit card company to confirm your mailing address, balance and transactions. Consider utilizing Internet Banking to access and check your accounts daily. E-statements are also a great way to receive your statement more securely.
Emails that are received with no warning and ask for specific account information to avoid some type of account closure are ALWAYS a scam. Be leery of all emails asking for personal information. If you are in doubt of the authenticity of an email, call the company with a phone number not listed in the email. CoreFirst Bank & Trust will never solicit account information via an email message.
Anytime you are conducting online financial business, make sure that address starts with https:// rather than http://. The “s” means your financial and personal information is encrypted before being sent over the Internet and, can only be read by the website you are doing business with.
If you are using a smart phone, check to see if your phone has the ability to run an antivirus. If so, install it and run periodic scans. Regardless of the manufacturer, be sure to install software updates just as you would with your PC. Using a password to protect your device is also recommended.
Social media is becoming a significant target for cyber-criminals to gain access to personal information. Be leery of links posted on social network sites, sometimes these links are the opening for criminals to install viruses or steal data. Be cautious of all information you disclose on these sites regardless of your security settings.
As a reminder, CoreFirst Bank & Trust will never email or call on an unsolicited basis and ask for personal information such as account and social security numbers, passwords or user IDs.
Ultimately, it is your responsibility to keep your information protected. For more information on keeping your finances safe, visit www.fdic.gov/consumers. If you have any questions about the safety of your online accounts with CoreFirst, please do not hesitate to call our Customer Service Center.